From quote to customer activation.
A practical overview of the reseller process and the terms to confirm before you begin.
How the reseller process works
The exact commercial offer is confirmed directly.
Send requirements
Describe your market, volume, and customer durations.
Review the offer
Check credits, price, payment, delivery, and support.
Receive onboarding
Follow the supplied access and setup instructions.
Serve customers
Manage activations within your confirmed terms.
Prepare your business before buying
Decide how you will price offers, support customers, keep records, and comply with the rules in your market.
Define your market
Know where you plan to operate and confirm your activity is lawful there.
Estimate demand
Use a conservative forecast so allocation matches actual sales.
Set a support process
Give customers a clear route for setup and access questions.
Protect account access
Use strong credentials and restrict access to trusted staff.
What to clarify during onboarding
Ask direct questions and keep written answers with your records.
Credit use
How allocation maps to available durations.
Account access
How credentials are issued and protected.
Customer setup
What details are supplied for activations.
Service changes
How operating changes are communicated.
Your responsibility
Represent the service accurately, protect customer data, follow local law, and explain your own terms clearly.