Refund Policy
How refund requests for digital reseller access and credit orders are reviewed.
Last updated: September 6, 2026
Confirm before payment
Reseller access and credits are digital products. Confirm the exact allocation, price, currency, payment method, delivery, and special conditions before paying.
Requesting a review
If an order was not delivered as confirmed, contains a verified allocation error, or was charged more than once, contact the team promptly. Include the order reference, payment reference, order date, and issue description. Do not send passwords.
How requests are assessed
Requests may be reviewed using the written quote, payment record, delivery status, access logs where available, credit allocation, and whether credits or activations were used.
Digital delivery and credit use
Once valid access is delivered or credits are allocated or used, a refund may not be available except where required by law or covered by written order terms. Low customer demand or a third-party problem does not automatically create eligibility.
Approved outcomes
An approved resolution may be a correction, replacement allocation, account remedy, partial refund, or full refund depending on the verified issue and applicable law.
Contact
Send review requests on WhatsApp to +1 226-401-5383.